offli
← Home
Stuck on something, or just have a question? We're a small team and we read every message. Most answers are below — if you don't find yours, reach out and we'll help.
Email us and include your username and, if it's about a specific challenge, the challenge name. Screenshots help a lot.
✉️ support@offli.appTurning on verification and picking the app a challenge tracks.
How days pass or fail, and why a day may still say "in progress".
Sign-in trouble, deleting your account, and your data.
Where Offli is available and who can join real-money challenges.
Offli turns cutting back on your most distracting apps into a challenge. You pick an app and a daily time limit, and you "win" by keeping your own usage under that limit for the length of the challenge. Verification is done privately on your device using Apple Screen Time.
It's a contest of skill and self-control — the outcome depends only on your own behavior, not on chance.
Yes. Paid challenges use real US dollars: your entry fee joins a shared prize pool, and participants verified to have met their limit every day split the pool (Offli keeps a small service fee). Real-money play is available only where state law permits — see the Eligibility & State Availability page. During the beta, balances may be simulated test credit with no cash value.
When you join, Offli sets up Apple Screen Time monitoring on your device for the app the challenge tracks. If you cross the daily limit, iOS notifies Offli's on-device monitor and the day is marked failed. If the day ends without crossing the limit, it's a pass.
Your actual app usage never leaves your device in a form we can read — Offli only learns whether you stayed under the limit each day.
Try these in order:
A couple of things can cause this:
If a day is genuinely over the limit and still hasn't failed after a sync, email us with a screenshot and we'll investigate.
The real usage number and the app's icon/name come from Apple's Screen Time and only appear on a physical iPhone (not the Simulator) with a monitored app selected. Reopen the app after granting Screen Time permission. If it still doesn't appear, confirm you picked a specific app (not only a category) when joining.
Reminders are optional and scheduled on your device. Turn them on from the Daily verification card on the progress screen, and make sure notifications are allowed for Offli in iOS Settings → Notifications.
Go to Settings → Account → Delete account in the app. This permanently removes your personal data from our servers. If you're in an active challenge, your entry and any potential prize are forfeited to the other players.
Your account (username, email, display name), your US state of residence and age confirmation (for eligibility), your challenge participation, and per-day pass/fail results. We never receive your detailed Screen Time data. See the Privacy Policy for details.
The United States only. All Offli challenges are paid, real-money challenges, and they aren't offered to residents of every state — see Eligibility & State Availability for the current list and the minimum age (18+, or 19 in AL and NE).
Email support@offli.app with your username and a short description of the issue. Screenshots and the challenge name speed things up.